Family Home Video: Life Events

Policy

1. Services Company provides videography per the selected package. Company retains full creative control over editing, style, and shot selection. Specific shots are not guaranteed. Raw footage is excluded unless purchased. 2. Payment A non-refundable 20% retainer with card on file (per invoice) books the date. Payment through online invoice will have a 2% credit processing fee. This fee is mandatory to pay your deposit, you can waive the fee for the remainder of the balance by paying via Zelle, Venmo or Cash. Balance is due in full 1 day before the event. Films are not released until paid in full. Payment through online invoice will have a 4% service fee. You can waive this fee by paying through Zelle, Venmo or Cash. 3. Cancellation Client cancellation: • >30 days: retainer only forfeited • 8-30 days: 50% of total fee due • <7 days: 100% due One reschedule within 12 months may be allowed if requested 30+ days prior, subject to availability. If Company cannot perform, a substitute may be provided or unrendered fees refunded. Liability limited to amounts paid. 4. Weather, Location & Risk Outdoor events carry inherent risks (weather, terrain, remote locations). Client assumes all such risks. Company may change locations or stop filming for safety and is not liable for reduced coverage due to weather, access issues, or third parties. Client must secure all permits. 5. Copyright Company retains full copyright. Client receives a personal-use license only upon full payment. Company may use films for portfolio and marketing. Commercial use requires a separate license. 6. Limitation of Liability Company’s total liability is limited to amounts actually paid by Client. No liability for indirect, consequential, or emotional damages, or for equipment failure, data loss, or incomplete capture beyond reasonable control. 7. Force Majeure Neither party is liable for failure due to events beyond reasonable control (natural disaster, severe weather, pandemic, government action). Parties will cooperate to reschedule or refund unrendered services. 8. General Governed by Georgia law. Disputes resolved in Fulton County or Northern District of Georgia. If any provision is unenforceable, the remainder stays in effect. This is the entire agreement. By paying retainer, Client confirms agreement. Questions? Contact us!

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